Or as an unknown wise person once said, "If you don't know where you are going you will probably get there." At ION Resources, we like to "begin with the end in mind." When the desired end result is a successful software deployment and adoption, expert up-front analysis and careful project planning are mandatory.
ION Resources believes the conversation must start with:
Armed with this information, ION consultants work with your business to assess current technology and software capability relative to meeting those objectives. For instance, what software tools are being used at this time and how well do they *actually* help your employees do their job? Have you asked them?
Identifying opportunities for increased efficiency and productivity through creative and dependable software solutions is ION's DNA - it's who we are and what we do. Whether your business would like to design a Corporate Intranet or Extranet, build a custom web-based software application, or deploy and integrate a customized Office 2010 and Electronic Document Management solution, ION assists your business throughout the project lifecycle to insure success - and your satisfaction.
|ION Training Services|
Software training is a necessity for any successful IT implementation. Our Training Specialists work with your company and staff to create a scalable end-user training strategy, resulting in a cost-effective and successful software deployment and transition for everyone involved.
Train-the-Trainer: Train-the-trainer workshops are delivered by highly skilled training specialists who are able to effectively prepare a client's internal training and support staff to deliver software training to end users. These workshops also include effective training techniques and important tips on avoiding pitfalls in the classroom.
Floor Support: Floor support provides extended training beyond the classroom and carries it into the user's work environment, jump-starting user productivity and efficiency, and maximizing retention. Floor support specialists check on the users regularly without interfering with their work, make themselves visible on the floor, so users feel confident that they have immediate support, and are available on demand, as needed. Our specialists maintain daily support logs and team with our client's information technology staff to track and resolve problems.