Software Consulting & Training Client References

ION Resources understands that your business has many options when evaluating and selecting IT-related vendor/partners. It is often difficult to distinquish one vendor from another. We believe the most effective manner to communicate our "story" is through what our clients say about ION, our employees, and the work we've done.

"I hired Charlotte Gerdes to bring my staff up to date on the latest Microsoft office products. While our project was small in comparison to what they can handle, we received the personal attention and specific training we needed. While their specialty is working with law firms, they were able to adapt to our needs without a problem. I highly recommend Charlotte for any company who is looking for help getting their staff to a high level of efficiency through the use of Microsoft products. Their top qualities include: Personable, Expert and Good Value."

"Charlotte Gerdes worked with us to accomplish a very successful Office 2007 migration. The assistance with the customization of the Office applications provided a smooth transition for our users. Training was tailored specifically for our firm and enabled our users to quickly master legal-specific features. Floor support was an invaluable extension to the training, providing immediate assistance where needed. We would highly recommend Charlotte Gerdes to any law firm who is planning an upgrade."

"Gibson Davenport & Anderson rely on Worldox and ION Resources to help our staff be efficient and responsive to our client's needs. With assistance from ION we recently upgraded to the new GX2 and received training on the new features, along with ION's new training materials. We are really excited to begin using the new features, and the training materials will be a great reference for our staff as we continue to learn and use Worldox. I heartily recommend ION Resources - they have always been there to support our Worldox needs and they did a great job on the upgrade project."


"I have known Charlotte Gerdes for over 10 years, and think very highly of her. I have worked with her through several law firms, and have always found her to be extremely knowledgeable about software applications. She is truly one of the best instructors that I have ever seen...she is able to help people of varied computer backgrounds understand the many capabilities of software programs that can make their life easier and make them more efficient."
"ION has engaged my customers and quickly resolved many long-standing software and web development issues. We’ve won new customers together. I know that I can turn over a new or long-time software development customer to ION and not worry about it. That frees me up to focus on growing my business, because I depend on ION Resources to take the ball and run with it.”

 

"I had no idea how valuable the Office customizations would be. Worldox is working great and I was very pleased with how ION conducted the project. Our new firm could not have gotten off the ground so quickly without the customizations and training provided by ION"