ION operates in several distinct capacities for its clientele, including project work, performing as your “out-sourced”, onshore software development department, or partnering with you to create and support an industry-specific software application intended for commercial sale. To meet these objectives ION offers the following services:
Project management
Project oversight and management is a critical component of any successful software development project, whether a business uses in-house resources, an outsourced third-party developer such as ION, or when engaging a “free-lance” software developer. On a 
full-time or contract basis, ION will provide the project management expertise required to ensure that your project is well-designed, schedules are met, and proper resources are allocated.
Database and Software Design
We work with your business’ management team and key employees to analyze your information management needs. Working together, we document workflow and how your employees actually use the information to serve your customers. Through this process we discover ways to streamline your current process and design software specifically for your business. This process will result in design documents that will define the details of the project. While we prefer that you hire ION to develop of your software, these design documents can be used by your own IT employees to develop the software. The important thing is that you spent the time to design your project. After all, would you ever consider building your home without an architectural drawing?
Software Implementation
Installing and integrating new software into your business environment must be well-planned and executed with precision. The new software, whether custom developed specifically for your business, or a third-party product, must be compatible with your current business software. Third-party software often requires a measure of customization and “tweaking” to meet the needs of your employees. Perhaps even most important, planning and conducting thorough training programs for your staff plays a critical role in the overall acceptance and satisfaction with the product. Whatever the task, the ION staff will work closely with your business to make sure the project is completed successfully.
